Privacy Policy
Last updated: 2 October 2026
Who we are
Vantrix360 ("we", "us") is a remote-first digital marketing agency serving clients in the UK, USA, Canada and Australia. For data protection purposes, Vantrix360 is the data controller. Contact us at hello@vantrix360.com with any privacy questions.
What data we collect
- Enquiry data: When you use our contact form, we collect your name, email address, company name, website, country, budget range and project goals.
- Communication data: Emails, WhatsApp messages and call notes from our conversations with you.
- Technical data: Anonymised analytics (pages visited, device type) collected to improve our site.
How we use your data
- To respond to your enquiry and prepare proposals or quotes.
- To deliver the services you hire us for.
- To improve our website and marketing (analytics only).
We never sell your personal data.
Legal basis (UK GDPR)
We process your data on the basis of your consent (contact form), legitimate interest (running our business and keeping records), and contract (delivering agreed services).
Who we share it with
Only the service providers we need to operate: our web host and email provider. Everyone with access is bound by confidentiality.
How long we keep it
Enquiry data: up to 24 months. Client project records: up to 6 years for accounting and legal purposes. You can ask us to delete your data sooner (see below).
Your rights
You have the right to access, correct, delete, restrict or port your personal data, to object to processing, and to withdraw consent at any time. Email hello@vantrix360.com and we will respond within 30 days. You also have the right to complain to the UK Information Commissioner’s Office (ico.org.uk).
Cookies
Our site uses only essential cookies (security, load balancing) and anonymised analytics cookies. No advertising trackers.